Online Sales Policy
Our mission is to provide you with maximum satisfaction. You can inquire about a specific style by e-mail or call us on the phone. In either case you will be dealing with a live person to handle your questions and direct you properly.
Determining your size: Use a cloth measuring tape. Bust, measure around the fullest part of your bust section, without wearing a padded bra. Waist, measure around your natural waistline making certain that you keep the measuring tape snug, but not extremely tight. Hips, measure around the fullest part of your hips.
Shop our collections. Once you've made your gown selection, choose your color and size. To order the proper size, refer to the size chart shown with each gown. Find the size that corresponds to your measurements. If your size is in-between, we recommend choosing the larger size as social occasion dresses normally run small.
When you check out, review your items carefully, and then fill in all the required information completely to make ordering easy.
Upon receiving your e-mail, we will contact the designer regarding availability and contact you by E-mail within 24-hours to confirm with you that the gown is available and the order has been placed.
FantasticProm.com guarantees lowest prices online. Should you find a lower price on the exact same item that we carry online, we will met the price plus discount 1%. This applies only to in-stock, non-sale, non-clearance merchandise. The price must be verifiable by providing us with the URL of the exact item being offered at a lower cost. This offer doesn't include previous purchased merchandise and is not valid at our mall store location.
Credit cards will not be charged until your order is placed with the manufacturer and the ship date is confirmed... All orders from customers in
FantasticProm.com provides quick shipping. All of our merchandise is carefully inspected and properly packaged prior to shipment. If for some reason your package/merchandise is damaged during shipment, contact FedEx immediately to file a damage claim (1-800-Go FedEx).
Due to the nature of our business, we are unable to process any returns, exchanges or issue store credits for merchandise purchased through our online or mall store locations. All Sales Are Final.
If you have questions regarding our online sales policies, please e-mail us at Prom@FantasticFinds.com prior to making your purchase.